Starting on August 30, 2023, eligible residents of the north can receive free mail forwarding service for up to one year.
Residents affected by the wildfires with postal codes X1A and X0E who have been relocated to a community centre, shelter, hotel, or motel, will receive instructions on their mail forwarding options in the coming days.
Mail forwarding services exclude parcel deliveries. To receive parcels at an alternate location, customers can use Canada Post’s free FlexDelivery service, allowing customers to have their packages delivered to a post office of their choice.
If residents purchased the Mail Forwarding service prior to the evacuations or before August 30th can call Customer Service for a refund.
Interested individuals are encouraged to register online at canadapost.ca/mailforwarding using a credit card to authenticate identity, or going to a post office with a piece of government issued ID.
