Supplied by GNWT.
News
Less than 1 min.read

GNWT explains cause of recent 9-1-1 outage

Ethan Montague
By Ethan Montague

Following a network outage shortly after 12:00 pm on May 16, 2023 that affected most of the Northwest Territories, the GNWT has provided an explanation to what caused the incident.

The outage affected communications services and critical servers which rely on network connectivity including, healthcare systems, websites, financial services, human resources, and most noticeably 9-1-1.

According to the GNWT, the root cause was identified as two failed network switches. Upon replacing the two failed switches, most services came back online between 5 and 6 am, and around 11:30 am on May 17, 9-1-1 services were restored.

The GNWT says they are now conducting a review to study the circumstances leading to the failure and examine preventative measures to stop a similar issue in the future.

Ethan Montague
Ethan Montague

Continue Reading

You may also like



cjcd Now playing play

- Advertisement -

Related Articles

- Advertisement -

Latest News

Communities mourning the loss of former Chief Frank T’Seleie Sr.

Northwest Territories
Communities across the Northwest Territories are mourning the passing of former Chief Frank T’Seleie Sr. The former chief is being remembered as a trailblazer for Indigenous rights. Dene National Chief George Mackenzie has issued a statement on behalf of the Dene Nation offering condolences.

NWT ICS to take over operations at Inuvik Warming Shelter

Northwest Territories
Operational responsibility for the Inuvik Warming Shelter will be transferred to Northwest Territories Integration and Community Services, effective April 1, 2026.

GNWT says “short-term” subsidy will help offset electricity rate increase

Northwest Territories
The territorial government is introducing a “short-term” cost of living subsidy to offset the rising cost of electricity. While it is unclear how long the subsidy will be in effect, it proposes to offset the increase rates for places like the South Slave facing a 62 per cent rate increase. The cost increases came into effect Feb. 1, following the Public Utilities Board’s approval of an application from the Northwest Territories Power Corporation.

Wrigley school shows elevated lead in one tap, Jean Marie school clear

Northwest Territories
While a school in Jean Marie River is in the clear, a school in Wrigley has tested positive for elevated lead levels in one water fixture. Chief Julian Yendo School and Community Gym in Wrigley showed elevated lead in drinking water. With 27 tested school results announced to date, 22 sites in the N.W.T. have tested positive for elevated levels of lead in some of their drinking water fixtures.

Call for proposals begins for $1B in infrastructure funds coming North

Northwest Territories
The call for proposals for the $1B Arctic Infrastructure Fund has officially begun. N.W.T. MP Minister Rebecca Alty said the fund will support projects aimed at connecting the North with the rest of the country, while boosting the economy.